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Testimonials | |||||||||
| No doubt you have spent time searching for that door supplier who claims to offer "the lowest prices on the web".Our prices are highly competitive but we believe you should consider the whole package rather than concentrate simply on price. Here are some recent comments we have received from just a few customers who have been impressed with what we supplied. | |||||||||
What our Customers say | |||||||||
on COST | |||||||||
| .....Hi, Just wanted to say, excellent service. Simple easy to follow instructions, to search for doors, place order, receive quotation, receive delivery. Excllent value for money. Everthing packaged very well, excellent products. Unbelievable how easy to hang doors, just had a few problems putting on handles, but nothing too difficult. many thanks, would diffinately use again and recommend. Alison .........Tilbury | |||||||||
| .....Thank you to all at Kitchenrefurbs for an excellent product, excellent service, excellent price. All drawers and doors completely as per spec, you can be highly recommended. Regards Martin .........Wokingham | |||||||||
| .....just to say many thanks for an excellent service. New kitchen doors and handles all delivered successfully and I've just finished putting them up. I have a brand new kitchen at the fraction of the cost. Many thanks from an extremely pleased customer! Regards Adrian Crossland, .........Bristol | |||||||||
| .....received handles & drawer front this morning.Just to say thanks for your help and understanding.Really pleased with price and quality of products,if anybody i know wants to re,furb there kitchen i,ll definitely put them your way. gary .........Northampton | |||||||||
| .Just a few lines to let you know that the doors that I ordered arrived this morning as promised. I would like to say a big thank you to everybody at doors direct. You should be proud of the efficient service that you have given to me, and I am very pleased with the product that I have received and the price I have paid. Thank you once again Regards Alan..........Filton | |||||||||
| ..... first i would like to say a great big thank you to anne and the guys in the factory as we recieved our doors this morning and they are fantastic As your site was the best one i came accross for quotes and even beat a local manufacturer where i live your company is one i wopuld definatly reccommend to any one and i will be definatly be using your company again in the future when i need 2 many thanks again and keep up the great work Stewart..........Newcastle | |||||||||
| .....The doors and panels are now fitted and look excellent. Thank you for your help. We would definitely recommend you. Regards Steve ..........Welwyn | |||||||||
| .....Just a note of thanks for the door handles and drawer knobs I ordered from you and received within a couple of days. The product is great quality and almost unbelievable value at the price! Thanks again! Mark..........Huntingdon | |||||||||
| .....You have provided an excellent service at a very competitive price and I will be pleased to recommend you to any of my colleagues should they be considering your range of products. Many thanks Gordon..........Hook | |||||||||
on QUALITY | |||||||||
| ....Just thought we would contact you with feedback - Mark completed the job for his customer of built in wardrobes yesterday and the customer was extremely pleased. Mark was very impressed with the quality of the doors and the way they were all packaged. We will definitely be using Kitchen Refurbs again and would definitely recommend you. Many thanks Debra.......... Llanfairfechan | |||||||||
| ....even though I had to wait a while for my doors to be manufactured, it was well worth the wait as the finished article is superb.. Ray.......... St Austell | |||||||||
| ....I also must say that the doors are absolutely perfect. The colour match is amazing and the quality of the workmanship and finish is outstanding. Bob.......... Rotherwick | |||||||||
| ....We have just returned from our cottage in Scotland where the kitchen doors are now in place and look wonderful. I am just dropping you a note to say that the door/drawer fronts are excellent and we were very impressed with the finish / colour. Thank you for your assistance Best wishes Carolyn.......... Hemel Hempstead | |||||||||
| ....Just a quick note to say my carpenter has now finished fitting the new wardrobe doors that your company supplied and I am extremely pleased with the result. I thought you may wish to know that I was very impressed with the quality of the materials, as well as the whole estimate/ordering/delivery process, so thank you for your attention to everything. I was also very fortunate in having a very efficient and skilled man to do the job for me, but it would not have been so successful without the right materials. I believe Mr ....... may well use your company again some time in the future. Thank you from a very satisfied customer. Regards Carole.......... Littlehampton | |||||||||
| ....I also visited your showroom, which gave me a better insight on what design and colour to choose. I found on delivery, that the protective packaging was excellent. There was no damage whatsoever. The dimensions of the doors and drawer fronts were spot-on, even though there were a considerable amount of non standard sizes. The service was also excellent and the finished effect on the kitchen is admired by all who see it. I can certainly recommend KRL Kitchen Refurbs. Many thanks David .......... Brentwood | |||||||||
| ....We would just like to say a big thank you to you all. We are all very pleased with our new look kitchen, everything was fitted within a few hours with little or no fuss and the end results are truly amazing. Once again a very big thank you. Regards Jim ...........Birmingham | |||||||||
| ....we are delighted with the doors, they were better then we could have hoped for and we would have no hesitation in recommending you in the future. Regards, Geoff Bennett, ...........Penrith | |||||||||
| ....Thank you for delivery of the kitchen doors they were very strongly packed and in perfect condition. Superb quality as well. R G. ...........Waterlooville | |||||||||
| .... Just thought i would drop you a line to say thank you very much for a fantastic service. From the colour samples to the quality of the product, excellant turn around and the general customer care i received from you. I will certainly recommend you and use your Company again if the need arises. With warmest regards, Harry. ...........Bridgend | |||||||||
| ....It has been very nice dealing with you and your company. The doors are looking really great. If you would like to put my comments on your website, then I write as follows: The slab ivory doors that I received are of very high quality. They were very well packed and are absolutely beautiful. I thank you and your company for the attention to detail and prompt despatch of the order. I am pleased to highly recommend you.MARJORIE ...........Morden | |||||||||
| ....Just a quick note to thank you all for the doors they arrived midday. We are very pleased with the product and service you have provided. I would have no hesitation in recommending you to others very good quality and superbly packed and priced. Thank you again. Best Wishes Tegs...........Macclesfield | |||||||||
| .........thanks for order everything was perfect have recommended you to a friend already J. sutherland..................Aberdeen | |||||||||
| ......Just to say a big thank you to all, the units have been delivered and have been hung and look lovely. We are both delighted at the quality and helpfulness of the staff who took my initial call. Many Thanks for all your help again and I shall definately be recommending you to friends Marsha......Warrington | |||||||||
| ......Doors received today - Excellent. Thank you Julian.....Broadstairs | |||||||||
| ......I just wanted to drop you a quick email to thank you for your fantastic replacement doors. The quality of the finish is excellent and all measurements were perfect. Its refreshing to find a firm who are friendly and helpful and deliver on time. Many thanks Cliona.....London | |||||||||
| ......Just fitted the new doors you made for me and I am over the moon, they are excellent quality and well made, very simple to fit and look a million dollars. Thank you so much for your excellent service. Regards Kevan.....Barnstaple | |||||||||
| ......Our doors were delivered on time Tuesday. On Friday and Saturday my husband and I fitted them all. They fitted perfectly and they look wonderful, just like a new kitchen. The doors are made well and to a high standard and we would be happy to recommend your firm to friends and family. Many thanks Hilary.....Reading | |||||||||
| ......we felt we must pass on our gratitude for such an excellent service and quality of product. We were both apprehensive about purchasing such large items via the internet and without actually seeing them but our expectations were exceeded and we are delighted with all aspects. Please accept our thanks and rest assured we will have no hesitation in recommending yourselves to friends needing door replacements etc. We ourselves plan to revamp our kitchen next year and will be contacting you again. Once again, thank you. Sid and Sarah.....Truro | |||||||||
| .....The doors arrived on Friday morning and I have now completed the installation. I have to say that I am delighted with the overall effect, the new doors have made a huge difference. Overall it has been a pleasure to have dealings with you, your customer focus, prompt efficient service and product quality, is so unusual these days. Many thanks, Roger..........London | |||||||||
| .....Our orders in the past have been handled very well and your service and quality is excellent. I would only come back to you in the future and not consider other suppliers. Jeff..........Tyne & Wear | |||||||||
| .....Just a quick note to say all doors arrived this morning as promised and we are delighted with the quality, all we have to do now is fit them!!!!!! Many thanks again, Cheers Tom and Joan .....Lincolnshire | |||||||||
| .....Just to let you know our doors etc were delivered on time and extremely well packed. No damage! Well worth the extra care. They are now fully installed and looking great. The service and quality was second to none. Many thanks for all your help and I would have no hesitation in recommending your company. Graham.....Sheffield | |||||||||
| .....The kitchen work is now complete, and I would like to say how pleased we are with the final product. The quality and finish of your doors are first class, this together with the excellent service which you have provided, I would have no hesitation in recommending your company. Thank you. Derek. .....Pontefract | |||||||||
| .....Just a line to say thankyou. The doors I received from you were spot on and look really good and dealing with you was a pleasure. I will definitely recommend you. . Regards Mike.....Staffs | |||||||||
| ......As promised, our doors arrived today, and everything is in excellent order. Many thanks for all your professional dealings with us, and I will definitely recommend you to our friends and family. Yours sincerely, Colin.....Sandhurst | |||||||||
| ......Just to let you know that I took delivery of the doors on the day stated, I took them to our flat in Scotland last week and fitted them, they have transformed our kitchen. I am very pleased with the service and goods supplied. Thanks, Harald.....Effingham | |||||||||
| ......Received doors on Friday, I am very pleased with the product , the packing and delivery were exellent would recommend to anyone, many thanks Mr F Giles.....Hertford | |||||||||
| ...... Just to let you know everything was PERFECT! The man has just this minute finished getting them all up and the handles on :) Lovely! Excellent service too. Thanks, Pauline.....Sandown | |||||||||
| ......I have now fitted all the doors, cornice and plinths etc which I collected a week or so ago and all were in perfect condition and spot-on size. They have completed the refurb and transformation of our kitchen and we couldn't be more pleased with them (unless of course they were half-price) so I thought I'd just send this little thank-you message to yourselves, the guys downstairs who kindly loaded them on my car etc. when I collected and to anyone else involved with my order. Please pass on my thanks. Kind regards - Jeff .....London | |||||||||
| ......Just to say thank you. All arrived safely, and doors fit as perfectly as my DIY skills allow! Regards Nick .....Cowbridge | |||||||||
| ......I must commend your company for the excellent production of the doors and the delivery service you provide. I don't think we have ever received packages which have been so well protected. Every item was faultless. Thank you.Regards Jeff.....Rowlands Gill | |||||||||
| ......Thank you for the lovely doors, the delivery man waited while my husband checked them and we are both very pleased with them. The quality is great and they look so much better than the old ones. Regards Sue & Alan.....Birmingham | |||||||||
| ......I Received my order early this morning and everything is spot on. I am highly delighted with the quality of the work and packaging and I will now have the very enjoyable task of finally fitting all in place. Nice to have done business with you and will have no hesitation in recommending you to anyone. Regards Victor, .....Paisley | |||||||||
| .......Many thanks for the order which has been received and installed, I'm really pleased with the quality of the kitchen doors. Jo O'Connor......London | |||||||||
| .......just finished putting all doors on and they look fantastic......I am very pleased with the outcome and the quality of the doors is one of the best i have ever seen.Can you thank Paul for all his help he has been great with his advice. Many thanks claire/duane......Guildford | |||||||||
| .......Just to let you know that I am really pleased with the doors and drawer fronts. They were very easy to fit and I am delighted with the quality. The service from your company is excellent. Thank you Christine Gozzett......Hove | |||||||||
| .......As an aside, I have to say that the packing of the doors you dispatch is stupendous. I have never seen items as well and carefully packed as the doors I received Regards Michael......London | |||||||||
| .........We thought you would like to know that we are thrilled with the high quality of the products you made for us. The doors have now been fitted and they look fabulous. We could not be more delighted. We will be recommending your company to all our friends! Thanks very much,Yours sincerely, Robert and Lillian Wong........London | |||||||||
| .........Just to say order arrived in good condition.Doors are exactly as I had visualised, they look beautiful and you have another very happy and satisfied customer.Thank you, it is nice to find in this modern day and age a company that can still supply the quality and service they claim........Peter Woodward.........Bristol | |||||||||
| .......Our 5 wardrobe doors arrived yesterday as promised (invoice ----) and were exactly what we were looking for, thanks for great service and great quality they look excellent. Once again Thanks. Brian and Ann......Bolton | |||||||||
| .....The goods I ordered arrived undamaged and well packaged. I am delighted with the quality and finish of the drawer boxes. It has been a pleasure doing business with your company. I have bookmarked your website for any future needs. Thank you. Kind regards V G J..........Sunderland | |||||||||
| .....The kitchen looks splendid. All of the items are immaculate and so well packed. We have and will continue to recommend Kitchen Refurbs to all who are interested. Many Thanks Andy..........Chipping Norton | |||||||||
on SERVICE | |||||||||
| .......Many thanks for the doors I ordered. They are fantastic! I meant to e-mail you sooner. Super service and a super product...... Jo....Poulton Le Fyld | |||||||||
| .......The service from start to finish was excellent, the delivery option and e mail communication excellent and the product is superb. As a company who occasionally make and install wardrobes and cupboards, we have used one of your competitors in the past and have been slightly disappointed. I would whole heartedly use and recommend your company again and to any prospective customer in future.... Marcus....Ruislip | |||||||||
| ......... the replacedment doors arrived in perfect condition and I have now hung them in situ.I would like to thank you for the wonderful service you have given me. I would recommend your company every time. THANKING YOU ONCE AGAIN. JOHN ..........Eastbourne | |||||||||
| .......The customer service we have received from Doors Direct or more specifically Anne and the factory has been nothing short of excellent, we were contacted to double check we had not made a mistake in asking for no hinge holes and then it was not a problem when we changed our minds, and advice has been given within 24 hours when we have asked. Using the website to select the doors, and order them was simple and straightforwards, with a quote sent directly through, and the doors were delivered as promised. Packaging and quality of the doors are also excellent. Thank you for making the whole process an easy and stress free experience (might not be saying that after we have tried to fit them but that will be nothing to do with Doors Direct, probably poor tools!!) Vicki and Jason ....Hemel Hempstead | |||||||||
| .......I wanted to let you and all concerned how very pleased I was with the sevice recieved from your company. The doors arrived promptly as has all correspondence from you , they were fitted yesterday and look absolutely fabulous.I shall be reccommending you to everyone the service was first class from samples to quotes and delivery and the doors are fantastic , please pass on my thanks to all concerned. Many thanks June Edwards ....Milford Haven | |||||||||
| .......have received doors, great delivery and great product. Very impressed Thank you Mr Stu Race ....Hampshire | |||||||||
| ....I just wanted to let you know that I received my order and that I am very pleased with it. In addition, I would also like to commend your service which has been exceptional and I would not hesitate in recommending your company to others. Regards Jerry Green, .........Romford | |||||||||
| ....We have finally fitted the doors etc which you supplied to us earlier this year. Thanks for your excellent service. Thanks again. Jennie .........Stoke on Trent | |||||||||
| ....just to let you know that we have received the order of Kitchen Doors, via TNT, and we are very impressed with the quality and detail of measurement. There were no casualties during transit, and all we can say is a sincere thankyou for providing an all round excellent service. Sincere thanks and regards, John & Rosalind .........Redcar | |||||||||
| ....all doors and panels received thanks. they really look great, well done all round // rob .........Braintree | |||||||||
| ....It has been very nice dealing with you and your company. The doors are looking really great. If you would like to put my comments on your website, then I write as follows: The slab ivory doors that I received are of very high quality. They were very well packed and are absolutely beautiful. I thank you and your company for the attention to detail and prompt despatch of the order. I am pleased to highly recommend you. MARJORIE .........Morden | |||||||||
| ....Just wanted to let you know the wardrobe doors we ordered arrived on Friday as planned. They were very well packaged and survived the journey to us! My husband has since hung the doors and they look beautiful - just what we wanted - so a big thank you to all involved. Kind regards Karen and Richard.........Whittington | |||||||||
| ....I'd like to thank you for very good service. If I know of anyone thinking of changing their kitchen, a wee job like mine or a whole set of new doors, I will instantly recommend your site. I hope I am able to do so more than once. Thanks again, Joe .........Fife | |||||||||
| .... Just thought I would drop you a line to say that all the doors are in place and the kitchen looks fab. Really pleased with the service and delivery was outstanding. You have made the whole process painless. Thankyou once again for a great service. kind Regards Helen .........Crawley | |||||||||
| ....Thank you for providing such an excellent service. I am very pleased and hope to place another order shortly. Regards Hanna .........Bradford | |||||||||
| .......Would you please pass on my thanks for the order I placed for wardrobe doors during the summer. We are very pleased with them and the quality, plus the service you gave us. In fact am so pleased with the doors have passed on your web site to friend with a recommendation. Your whole customer service team should be congratulated on an excellent job. All the best from Mrs Hughes......Bournemouth | |||||||||
| .......You were great. Thanks for your efficiency and the great doors. I would recomend you to others, no question.Nigel ......London | |||||||||
| ...........Now that the new doors I recently ordered from you are all in place, I am writing to say how pleased I have been with both the products and services you have provided. Your staff have been extremely helpful and knowledgeable througout the order process, and the doors arrived without a hitch exactly when you said they would. I am thrilled with the finished result and wanted to let you know that I would have no hesitation in recommending your services to anyone else. Many thanks, Julia K................Southampton | |||||||||
| ...........Hi Have taken delivery of doors, can I just say I would definatley recommend your company. The whole service provided has been great, the doors are excellent and the packaging was excellent - very impressive!! Kind Regards Suzanne.................Aberdeen | |||||||||
| ...........Just to say thankyou for a very professional service. The doors arrived in perfect condition and fit exactly. and you could not have been more helpful to us. Regards Susan.................Durham | |||||||||
| ...........Just a quick e-mail to say I am very happy with my doors and your level of customer service. I would reccomend your services to a friend. Many thanks,Neil.................Leeds | |||||||||
| ...........i was and am delighted with your service and would gladly act as a reference should you wish. best wishes for 2009. i hope you and your business flourish. diana.................Solihull | |||||||||
| ...........Just wanted to say the doors and drawer fronts arrived on time and exceptionally well wrapped. All the measurements fitted perfectly and they look really fine installed. Thank you for such good service and an easy to use product. Barry & Beth.................Cirencester | |||||||||
| ...........My doors were delivered yesterday. I just wanted to say how pleased I am with them and how efficiently my order was dealt with and how well packed the doors were when delivered to prevent damage. I will not hesitate to recommend you. People (including me) are always quick to complain when things go wrong but are not very quick to give praise when it is due !!Regards Jan.................Rayleigh | |||||||||
| .........I am very happy. They are fantastic. Thank you very much. Just wanted to say your service & communications are excellent & I shall certainly be recommending you. Kind regards,Charmaine Nicolson ..........Southsea | |||||||||
| .........I just wanted to say a huge thank you to you and your company for our fabulous new kitchen doors. They look amazing, fit perfectly, and we were informed of developments all the way through and are so delightedwith the end result. I just wanted to let you know how impressed we were, Sent with Kindest regardsJools and Paul ..........Ashford | |||||||||
| .........just to let you know that we received the doors and panel today and are very happy with them. They were well packaged and the service we have received from you has been excellent throughout. Many thanks, with our best regards Mark Wheeler, ..........Hungerford | |||||||||
| .........Just wanted to say how pleased we are with the cupboard doors and handles received from you a couple of weeks ago. The whole process from the measuring to installing them ourselves has gone very smoothly - thank you. the kitchen now looks great. Maggie Hancock ..........London | |||||||||
| .........Thank you for the doors etc. you supplied. I am delighted with them and with your service. More importantly so is my client! Best Wishes John..........Bexley | |||||||||
| .........Many thanks for an exceptional service. Kind regards Brian ..........Welwyn | |||||||||
| .........we recieved our doors on thursday, they are superb. thankyou for your excellent service, we would reccommend you to anyone. thanks again mr & mrs sigrist ..........Rayleigh | |||||||||
| .........doors were delivered promptly and they are just perfect, all fitted and looking fab in my new utility area. Many thanks for a great service. Sorry for late reply, have been away. RegardsMrs Lawson ..........Coventry | |||||||||
| .........just to let you know that the doors arrived yesterday and inperfect condition.many thanks for a professional, efficient, customer dedicatedexperience.regardsmatt ring...........Burgess Hill | |||||||||
| ...Just to thank all concerned everything was perfect we now have a new kitchen..Once again thank everyone ....I shall certainly recomend your firm to anyone who is thinking of reburbishing their kitcken...........George Kennedy (Sen) ..........Scottish Borders | |||||||||
| ...i have received the stock today and can say im impressed ,everything i asked for you have done correctly i have been using and buying a lot lately and i have had problems with incorrect stock ect .please convey my thanks to your team the whole process was a joy once again thank you mark goodall .......Basingstoke | |||||||||
| .....kitchen doors arrived on Friday. They all fit perfectly, so I'm very pleased. Thank you and well done. Ivan Jones ......East London | |||||||||
| .....I wondered if you may wish to see our refurbished kitchen. Photos attached. We are delighted. Peter Sheardown .....Notts | |||||||||
| .....Hello, Just a quick e-mail to say thank you very much for the lovely doors delivered yesterday. They are super, your service is great. I wouldn't hesitate to recommend you.Kind Regards. M Clifford. ......Malmesbury | |||||||||
on IF THINGS GO WRONG | |||||||||
| ..thanks very much indeed for the kitchen doors that you recently supplied to us and in particular for sending through the last (mis-measured) door so quickly. We are very happy with the end result - the kitchen looks as good as new! Thanks again for all your help, Anna & Julian Green ...........Bromley | |||||||||
| ..The replacement doors arrived yesterday and have been installed. Thank you very much for resolving the earlier problem so speedily and efficiently.I think it is probably more valid to judge companies on the effectiveness of their problem resolution and as such I can report that yours was first class with no fuss and a speedy replacement. Well done! Yours sincerely, Steve ...........Bewdley | |||||||||
| .Dear KRL My husband, Ralph.........., placed an order for doors for our new study area....... The first set of long doors arrived damaged and you replaced them without any hesitation.The 2nd set are perfect. We had six doors in total and my husband has fixed them and they look lovely. I am very happy with the doors and the service. I think they are very good value for money and I would recommend your company to anyone looking for made to measure or replacement doors. Thank you very much. Kind regards Judith.................Kent | |||||||||
| The above represent just a few of the testimonials we receive from customers located all over the country. Buying custom doors requires more dialogue between customer and supplier than for standard items. We make it easy (and FREE) for our customers to speak to us on 0845 8381497 (calls charged at LOCAL RATES). We have also developed a specification system which eliminates as far as is possible the chance of errors occurring. Even with all of these safeguards, from time to time things can go wrong. If this occurs you need to be sure that your supplier will respond as quickly as possible to rectify. As you can see from the last message above we are very aware of the need to pull out the stops to send in a replacement if an item is wrongly measured. | |||||||||
