We believe that direct communication with our customers is vital. Selling a bespoke product range demands much more dialogue than would be required for a range of standard items. We find that a brief telephone discussion or online chat can help to resolve minor and major queries which may be a barrier to customers proceeding with a project. Our FREEPHONE number (0800 781 4798) is 'manned' between 08.30-17.00 each weekday. Our on line chat facility is 'live' as often as we have available personnel. We will do our utmost to help with any query regarding your proposed makeover or operation of our website.

As a further aid to communication we purposely do not provide on line payment facilities, we take deposit and final payments by card by telephone as we know that most customers still prefer to deal with another person rather than just a computer.